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Making Customer Experience Fun! The Budapest Bank CX Crossword Puzzle

Customer Experience Consultancy Blog · · 120 views

Before you start reading this post, I must make it clear that whilst the centrepiece of it is about a game, the real story is much, much more than that. This is a post about customer experience (CX) transformation - about the incredible work being done by a bank in Eastern Europe in their quest [...] The post Making Customer Experience Fun! The Budapest Bank CX Crossword Puzzle appeared first on I J Golding.

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