Tech Integration Teacher, What time is it?

When someone asks what time it is, that person wants to know the time, not the history of the clock, not how a clock works, and not what other types of clocks there are. Classroom teachers want to help their students improve their academic learning through technology. Sometimes they need help with technology so they go to a technology integration teacher. Any technology integration teacher should offer direct instruction in exactly what the teacher wants. A friend of mine just came back from a one-on-one training session on a management system. He felt lost since the technology integration person showed all the possibilities and my friend became very confused as to what to actually do. My friend felt like the technology integration teacher was boasting about all she knew about the program. My friend did not come away knowing how to use the program. He did not have what he needed for his class. He did not know the time.

How do you, technology integration teachers, instruct teachers in exactly what they need in a simple manner so that they can spend their time on helping students learn their subject area instead of their spending hours trying to figure out how to use a technology?