From a Patient Perspective, Governance Is Crucial for Ambient Listening Tools
While healthcare providers have identified best practices for deploying ambient listening tools for clinicians, the industry has been slower to develop consensus around governance from a patient perspective. As a result, deployments are often inconsistent, and patients may have questions about privacy, security and data access. In March, a panel at the 2026 HIMSS Global Health Conference and Expo in Las Vegas called “Stakeholder Governance Strategies for Ambient Artificial Intelligence Scribes” set out to address that gap. Wendy Charles, teaching assistant professor in the health informatics…
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