Q&A: How Phoenix Children’s Integrates Virtual Care with a Voice Command

HealthTech Magazine · 2 years ago · 98 views

A growing number of U.S. households are familiar with smart home devices, using voice commands to check the weather or to order more cleaning supplies. So, with the increasing ubiquity of such technology, how might it be used in a healthcare setting? David Higginson, executive vice president and chief innovation officer at Phoenix Children’s, decided to place Amazon Echo Show and Alexa devices in clinics to better integrate virtual care access for patients, clinicians and support staff. For instance, instead of interpreters having to travel to provide their services in person, they can now…