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Health

6 tips to improve your CAHPS Hospice Survey scores

HEALTHCARE First Blog · · 117 views

The CAHPS hospice survey mandated by CMS is vital to your agency’s success. The survey determines your Star rating, which is publicly posted on Medicare’s Care Compare website so that families and referral sources looking for hospice care can make an informed choice. To keep your agency competitive, it’s important to have a clear understanding of the do’s and don’ts of the survey process, as well as some tips for improving your agency’s scores.

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