Health plans are under increasing pressure to deliver measurable quality improvement while navigating regulatory shifts, operational complexity, and rising member expectations. While HEDIS® Measurement Year (MY) 2024 is now in the rearview mirror, the work of quality improvement never stops. The focus now shifts to off-season projects and preparing for the next cycle. A thorough post-season review—analyzing what worked, identifying delays, and uncovering data gaps—can help plans develop targeted strategies to optimize future performance. By reflecting on challenges and achievements of MY 2024, staying ahead of key changes for the upcoming season, and continuously preparing for digital quality transformation, plans can set themselves up for success in MY 2025 and beyond. Here are a few strategies that can help.
Health plans are under increasing pressure to deliver measurable quality improvement while navigating regulatory shifts, operational complexity, and rising member expectations. While HEDIS® Measurement Year (MY) 2024 is now in the rearview mirror, the work of quality improvement never stops.
The focus now shifts to off-season projects and preparing for the next cycle. A thorough post-season review—analyzing what worked, identifying delays, and uncovering data gaps—can help plans develop targeted strategies to optimize future performance. By reflecting on challenges and achievements of MY 2024, staying ahead of key changes for the upcoming season, and continuously preparing for digital quality transformation, plans can set themselves up for success in MY 2025 and beyond. Here are a few strategies that can help.
