Illustration by Alex Castro / The Verge Google has a solution for the sync issue that caused files to disappear for some users on Drive for desktop. Unfortunately, it�s not as simple as a one-click update, but Google has...
Illustration by Alex Castro / The Verge
Google has a solution for the sync issue that caused files to disappear for some users on Drive for desktop. Unfortunately, it�s not as simple as a one-click update, but Google has posted a list of steps you can take to recover your files.
After downloading and opening the latest version of Google Drive for Windows or macOS, Google says to run the app�s recovery tool. To do this, click the Drive icon in the menu bar or system tray. From there, press and hold Shift, click Settings, and select �Recover from backups.� If all goes well, you�ll receive a notice that says �Recovery has started.� Google will put all the recovered files into a new folder named �Google Drive recovery� once the process is complete.
In case you run into any...
